Why SuperHero Fire Protection switched to Engine from Corpay

Industry
Safety & Security
Headquarters
Lawrenceville, GA

About

SuperHero Fire Protection is a leading fire protection contractor specializing in the design, installation, inspection, and maintenance of fire sprinkler and alarm systems. Founded in 2012 by industry veterans, the company has grown rapidly, serving multifamily developers, property managers, and commercial businesses across the Southeast and Mid-Atlantic.

Industry

Safety & Security

Headquarters

Lawrenceville, GA

Results at a Glance

Booking - Contract

Faster

more efficient travel management

Booking - Contract

Improved reporting

and expense tracking per job

Money - Attach Money

Better visibility

into travel spending

Support - Headset Mic

Superior

customer support

Misc - Group Search

Happier

employees

""

“Our AP personnel are loving it. They can apply charges to the job cost where it belongs without having to look anything else up.”

Luige M.
,
Director of Procurement

The problem

As a rapidly expanding company with 18 locations and growing, SuperHero Fire Protection needed a reliable and efficient way to manage travel for its field crews and administrative teams.

They were using CLC Lodging, but the platform proved difficult to navigate, with a clunky website, and unresponsive customer service. Managing bookings, setting up locations, and ensuring travel policies were followed was becoming a growing frustration. Tracking expenses and job costing was also challenging, creating extra work for their accounts payable team.

The solution

SuperHero Fire Protection switched to Engine for a streamlined, user-friendly travel management solution.

Within just a few days, travel policies were set up, travelers were onboarded, and the system was running smoothly.

Engine’s intuitive platform, cardless payments, and easy-to-use mobile app made booking and managing travel a breeze for both the field crews and office staff. Most importantly, Engine’s responsive customer support team provided real-time assistance, solving issues quickly.

“Within a few days, I had travel policies set and current travelers uploaded.”

— Luige , Director of Procurement
Get started for free

With Engine

Misc - Action Key

A smooth setup

Taking control of a new travel management platform can be daunting, but for Luige, Director of Procurement at SuperHero, the Engine setup process was seamless.

Rewards - Award Star

Customer service that actually cares

One of the biggest frustrations with CLC was slow and unresponsive support. Engine changed that.

Misc - Arrow Upward

Game-changing custom fields & reporting

For the back-office team at SuperHero Fire Protection, Engine’s custom fields have transformed reconciliation.

Technology - Call

Advice to other CLC customers

For any CLC customers considering the switch, Luige has one message:

All business travel, one Engine

Easily book, manage, and save on business travel—all in one powerful platform.

Frequently asked questions

Engine connects hotels with companies that have traveling workforces. Our platform brings everyone together to simplify trip management and give everyone exactly what they want. By booking with Engine, you and your company get exclusive rates at over 800,000 hotels worldwide — plus a single-invoice billing experience, 24/7 Member Support, and travel-policy controls all in one place.

By providing great value to our hotel partners, we get great rates. That means we can take a small cut of each booking — enough to cover 24/7 Member Support and continually re-invest in new technology — and still offer deals to our members that are up to 60% less than the online public travel sites.

Our platform currently offers 800,000+ properties worldwide. You'll find just about every hotel in the U.S. on our platform, plus a comprehensive global selection.

Engine is free to join and use — no membership fees, no contracts, no minimum required spend.

Individual hotel properties set their own cancellation policies, clearly displayed during the booking process. After booking, cancellation details are accessible from the trip details page.