How Southern Response saved over $200K with Engine

<p id="">Booking hotels in the middle of a storm—with no time, no power, and no backup.</p>

$200K+
saved with FlexPro
$72K
saved on travel last year
93%
reduction in booking time
Industry
Disaster Recovery
Headquarters
USA
Company size
220

About

Southern Response Services is an Alabama-based staffing agency specializing in emergency restoration and industrial cleanup. When disaster strikes—hurricanes, floods, wildfires—they deploy hundreds of skilled workers to help with recovery and cleanup. In some of the most chaotic conditions imaginable, they help restore homes, power, and peace of mind. But with massive crews moving fast, they needed a way to book hotels just as quickly.

Industry

Disaster Recovery

Headquarters

USA

Company size

220
""

“Calling hotels on my own, they’d say, ‘We can’t give your money back. Too many people need rooms.’ But Engine let us cancel. That has been great.”

Kelly B.
,
Southern Response Services

The problem

Before Engine, Kelly B. spent entire days on the phone trying to secure hotel rooms for 100+ workers. Calling hotel after hotel, trying to confirm availability, checking power status, and locking in rates. And even when hotels looked available online, many couldn’t update their listings because they had no electricity or phone lines.

The solution

Engine made it easier to book faster, flex smarter, and scale during emergencies.

Before Engine, Kelly spent 12–14 hours coordinating travel for even small deployments. Now? It takes her under 30 minutes. And when it comes to larger groups, all she has to do is send an email and Engine’s dedicated group booking team handles the rest.

And thanks to Engine’s double rewards, they’re not just traveling smarter—they’re reinvesting those points back into their community support efforts.

“Engine has been a godsend.”

— Kelly B.
Get started for free

With Engine

Technology - Mail

One email replaced endless phone calls

“During a storm, I’ve been on the phone for 10, 12, 14 hours trying to find hotels, ” Kelly said. “With Engine, I can book it in 30 minutes. ”

Booking - Edit Calendar

Why FIexPro changes the game

In emergency work, plans shift constantly. Crews may stay one week or four. With FIexPro, Kelly can cancel unused rooms and get most of the money back-either as credits or not billed at all.

Rewards - Award Star

Points that make a difference

Sometimes it’s not just about business—it’s about doing good.

Misc - Checklist

Advice to other companies? Just try it.

Kelly had a bad experience with another provider in the past, but she kept an open mind, and gave Engine a shot. That decision saved time, money, and stress.

All business travel, one Engine

Easily book, manage, and save on business travel—all in one powerful platform.

Frequently asked questions

Engine connects hotels with companies that have traveling workforces. Our platform brings everyone together to simplify trip management and give everyone exactly what they want. By booking with Engine, you and your company get exclusive rates at over 800,000 hotels worldwide — plus a single-invoice billing experience, 24/7 Member Support, and travel-policy controls all in one place.

By providing great value to our hotel partners, we get great rates. That means we can take a small cut of each booking — enough to cover 24/7 Member Support and continually re-invest in new technology — and still offer deals to our members that are up to 60% less than the online public travel sites.

Our platform currently offers 800,000+ properties worldwide. You'll find just about every hotel in the U.S. on our platform, plus a comprehensive global selection.

Engine is free to join and use — no membership fees, no contracts, no minimum required spend.

Individual hotel properties set their own cancellation policies, clearly displayed during the booking process. After booking, cancellation details are accessible from the trip details page.